We had a lot of requests for examples of telneting into the SG Voice switches, so we though we would do a quick video on that process. The V switch is a very different animal from the rest of the SG family. Basically, a small Linux server lives inside the switch and contains a Flash memory card to...

Both models of the ShoreTel VG90 and VG50 are available in V switch configurations. The V switch configuration enables you to provide local voice mail and automated attendant functionality to a small site economically. Compared to the cost of adding a distributed voice mail server, the SG50V and...

A typical trouble ticket might sound like “when another extension calls me, I can hear them, but they can not hear me”! Actually, one of my personal favorites. Over the years I have come to learn that this is usually the result of one of two issues: someone has the wrong default gateway; or port...